What should be identified instead of strategies in Non-Violent Communication?

In Non-Violent Communication (NVC), the focus shifts from strategies to underlying needs. When communicating, identifying needs rather than strategies allows for a deeper understanding of what drives human behavior. Needs are the universal aspects of our experience that we all share, such as the need for connection, safety, or autonomy. Recognizing and articulating these needs facilitates compassionate dialogue, as it encourages empathy and a connection between individuals. This understanding helps people not only to communicate their feelings and thoughts but also to uncover what is truly important to them, fostering collaborative problem-solving and mutual respect.

In the context of NVC, emotions, thoughts, and even solutions may play significant roles in communication, but they do not capture the fundamental motivators in the same way needs do. While emotions are important in reflecting our internal state, they can be seen as responses to unmet needs. Thoughts can provide insights into our perspectives or beliefs but do not directly relate to what we require to thrive. Solutions typically emerge from addressing needs but can sometimes diverge from the essence of what is truly required for both parties involved. By focusing on needs, NVC aims to create a more empathetic and understanding exchange.